STRATEGIC PLANNING Click here to download Primary Care Connect’s final Strategic Plan 2019 – 2022. Download Connect with a service now. QUALITY OF CARE REPORTS 2008 Quality of Care Report 2009 Quality of Care Report 2010 Quality of Care Report 2013 Quality of Care Report 2015-16 Quality of Care Report 2016-17 Quality of Care Report 2017-18 Quality of Account Report 2018 - 19 Quality of Account Report 2019 - 20 Quality of Account Snapshot